Identity, Microsoft 365, and Zero Trust
Entra ID, Intune, conditional access, tenant consolidations, and email security.
The tenant that grew without anyone reviewing it
Microsoft 365 tenants rarely get designed. They grow: a license added here, a guest account granted there, a conditional access policy copied from a blog post years ago and never revisited. Eventually the tenant is doing things nobody intended, and closing the gaps means finding them first.
The two most common findings are almost always present: MFA gaps on accounts that should have had it from day one, and licensing waste from users who left the company but never had their license reclaimed.
This is usually the first project for companies who haven't had an outside review of identity and email security, and it's often the fastest path to closing real risk, because the fixes are configuration, not new infrastructure.
What's included
- Identity and MFA reviewEvery account checked for MFA enrollment and legacy authentication protocols still left open.
- Conditional access policy designPolicies that match how your company actually works, not a generic template.
- Licensing auditUnassigned and over-licensed accounts identified, often self-funding the engagement.
- Email security hardeningSPF, DKIM, and DMARC verified and correctly configured, plus anti-phishing rules.
- Intune device managementEndpoint compliance policies that actually enforce something, not just exist.
- Tenant consolidationFor companies with multiple tenants from acquisitions or history, a path to one properly governed tenant.
How the engagement runs
- 01Tenant reviewA read-only assessment of identity, policy, licensing, and mail flow. Often the right starting point is our Microsoft 365 Tenant Review.
- 02Prioritized fix listFindings ranked by risk, with the licensing waste findings usually funding the security fixes.
- 03ImplementationConditional access, MFA enforcement, and email security hardening rolled out in a sequence that doesn't lock anyone out by accident.
Technologies and platforms
- Microsoft Entra ID
- Microsoft Intune
- Exchange Online
- Conditional Access
- DMARC
Proof
Every finding in this practice traces back to a real, common Microsoft 365 misconfiguration pattern we've seen across mid-market tenants: legacy auth left open, MFA gaps, and license sprawl.
Common questions
What access do you need to review our tenant?
A Global Reader role, which is read-only. We neither need nor want Global Admin for a review.
Do you handle multi-tenant consolidations from acquisitions?
Yes, including the identity and licensing complexity that comes with merging tenants that grew independently.
Will this find licensing waste we can reclaim?
Almost always. Unassigned and over-licensed accounts are one of the most consistent findings, and the savings often offset the cost of the review.
Can you implement Intune device management for us?
Yes, as part of this service or as a standalone engagement, depending on scope.
Related services
Ask us what your MFA coverage actually looks like.
Most tenants have gaps nobody has checked in years. Finding them is usually the easy part.